BUILDERS ALWAYS FOLLOW UP

Not every bathroom quote is accepted on the spot.
Always send a 24 hour follow up and a Day 3 follow up.

Message 1

Send it while it's still fresh in their head. This message protects your margin by setting expectations before the price arrives.

Hi {Name}, good meeting you 😊

Just to confirm, the quote we discussed is based on the agreed work only. If you decide to add anything extra, or if any hidden issues come up once work starts, I'll price that separately before going ahead.

Quote over shortly 👍

Message 2

Send it 2 hours later

Gives them time to read Message 1 first so the terms land before the price does.

Hi [Customer Name], here's your quote for the bathroom work.

This includes the agreed work: [Scope of Work].

The total price is [Total Price] including VAT.

To secure your start date, we just take a 10% deposit of [Deposit Amount].

If you're happy to go ahead, I can confirm the date for you.

Message 3

Send it exactly 3 days later

Most builders never follow up. This one message alone wins jobs they would have lost.

Hi {Name}, just checking in about the bathroom quote 👍

Would you like me to get the start date booked in?

Any questions before going ahead, just let me know.

🏠
Visit done
🚗
Message 1 on the drive back
Message 2 after 2 hours
📅
Message 3 on Day 3